Terms of Service

Welcome to Next Brick. These Terms of Service ("Terms") are a legally binding agreement between you ("Customer," "you," or "your") and Next Brick Build LLC ("Next Brick," "we," "us," or "our"), a Utah limited liability company.

By checking the box to accept these Terms, creating an account, placing an order, or using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and by our Privacy Policy, which is incorporated into these Terms by reference. Together, these Terms and the Privacy Policy are the only two documents that govern your use of our services. If you do not agree, you may not use our services.

Please read Section 17 (Dispute Resolution) carefully. It requires most disputes to be resolved by binding individual arbitration and waives your right to participate in a class action, unless you opt out within 30 days as described there.

We may modify these Terms from time to time. When we make a material change, we will post the updated Terms with a new effective date and, where required, ask you to accept the new version before you continue to use the affected services. Your continued use after an update constitutes acceptance of the updated Terms.

Age requirement:You must be at least 18 years old and able to form a binding contract to create an account, subscribe, or rent. By creating an account you represent and warrant that you are at least 18. Next Brick is intended for adults; parents and guardians purchase and rent for their family's use.

Account responsibility: The adult account holder is responsible for the account and for everything done through it, including all charges, returns, fees, and the care and return of rental items, including use by any child or family member they allow. One person, one account.

Accurate information: You agree to provide accurate, current, and complete information and to keep it up to date. You are responsible for keeping your credentials confidential and for all activity under your account.

Our plans are subscriptions that renew automaticallyat the then-current price and billing interval until you cancel. We disclose the price, billing frequency, and the "renews until cancelled" nature of your plan at signup, and you affirmatively consent to automatic renewal at that time (see our Auto-Renewal disclosure presented during signup).

How to cancel: You can cancel your subscription at any time, yourself, from your account in the customer portal. Cancellation stops future renewals and takes effect at the end of the current paid billing period; you keep plan access through the end of that period. We do not refund the portion of a billing period already in progress (see Section 10, Cancellations and Refunds).

Important, cancelling a subscription is not the same as ending a rental. Cancelling your subscription stops recurring plan billing. It does not end any active rental or waive any amount you already owe. If you have a set out when you cancel, you still must return it (or it converts to a purchase) and you remain responsible for any late, missing-piece, damage, or unreturned-set charges under Section 5 and Section 6.

For annual plans, we send an advance reminder before each renewal. We will also notify you in advance of any price increase or other material change, and tell you how to cancel if you do not wish to continue.

Brick Points are a credit you use to rent sets. They are not money and have no cash value. Brick Points can be used only toward rentals, do not expire, and are not redeemable or refundable for cash. We may grant promotional Brick Points from time to time; promotional Brick Points may carry additional conditions disclosed when granted.

Brick Points are personal to your account and may not be sold, transferred, or combined with another account except as we expressly allow. We may adjust or reverse Brick Points credited in error, through fraud or abuse, or in connection with a reversed payment.

This is a rental (a bailment), not a sale or a rent-to-own. Next Brick keeps ownership (title) of every rental set at all times. You receive temporary possession and a duty to take reasonable care of the set and to return it. You acquire no ownership interest, no equity, and no credit toward purchase by renting, and rental payments are never applied toward buying the set.

Rental term: A rental runs for up to two consecutive periods. Your first rental period is 30 days plus a 3-day return shipping buffer (33 days total from delivery). If we have not received your return by then, the rental automatically renews for a second 30-day period, extending the total to about 63 days from delivery, after which the set is due back. The exact period lengths, the due date, and the return grace window are set in your account and may be updated from time to time.

Care and use: Keep the set complete and in good condition, use it normally indoors, and keep all pieces, instructions, and packaging needed to return it. You are responsible for loss of or damage to the set beyond normal wear while it is in your possession.

Return or conversion to purchase:You must return the set by its due date using the prepaid return label we provide (return shipping is free). If a set is not returned after the reminder and notice process described in Section 6, the rental converts to a purchase: you keep the set and we charge your card on file the set's replacement value plus the applicable replacement fee, determined on the charge day. This conversion is a fair purchase of a set you chose to keep, not a penalty. It is separate and distinct from an outright "final sale" purchase of a for-sale set (see Section 10).

The amounts and timing of all rental-related fees are set out in this Section and are part of these Terms. These fees are a reasonable, good-faith pre-estimate of our costs and losses, disclosed to you in advance; they are not penalties. We do not charge a security deposit and do not place a hold on your card at rental.

Authorization to charge your card on file (stored-credential / merchant-initiated).

BY SAVING A PAYMENT METHOD AND RENTING, YOU AUTHORIZE NEXT BRICK TO STORE YOUR CARD AS A CREDENTIAL ON FILE AND TO CHARGE IT, WITHOUT FURTHER ACTION BY YOU (MERCHANT-INITIATED, OFF-SESSION), FOR AMOUNTS YOU OWE UNDER THESE TERMS, INCLUDING SUBSCRIPTION FEES AND LATE, MISSING-PIECE, DAMAGE, AND UNRETURNED-SET (REPLACEMENT) CHARGES, PLUS ANY APPLICABLE TAX. These charges are not on a fixed schedule; each occurs only when a specific fee becomes due, in the amount shown in the fee schedule in Section 6 and at the time of the charge. The full, current terms of this authorization are also stated in the Payment Authorization you accept when you add a card.

Keeping a card on file. You may remove your card whenever you have no active rental and no recent return still within the post-return review window. We retain an authorized card on file for up to 6 months after your last completed order or return so we can resolve fees and disputes. Separately, your obligation to pay an amount you actually owe, and our right to collect it, continue even after a card is removed.

Failed payments. If a charge fails, we may retry it and may place a hold on new checkouts until the balance is resolved, as described in Section 12.

Every rental order includes a prepaid return label, and return shipping is always free. To return, break the set down just enough to fit it back into the original outer bag sleeve and shipping box, then drop it off using the prepaid label. Return labels never count against your included shipments.

Every returned set is inspected when it arrives. We check that the set is complete and undamaged beyond normal wear. If pieces are missing or the set is damaged, we may assess a missing-piece or damage fee as described in Section 6, and we will contact you to review any issues before charging.

We will not start a missing-piece or damage charge while your return is in transit back to us. Once your return is scanned by the carrier or delivered to us, the unreturned-set conversion in Section 5 no longer applies to that set. Order and rental cancellations and refunds are governed by Section 10.

Where we ship. Next Brick Build LLC ships within the United States only, to addresses in the 50 states. We do not ship internationally at this time, and we cannot ship to destinations outside the United States.

Processing and delivery time.After your order ships, it typically arrives within 2 to 5 business days. Transit times vary by location. These are typical delivery times, not guarantees. We do not promise a specific delivery date, and a carrier delay does not change the times shown above. Once your label is created, a tracking link appears right away. Before the carrier's first scan it reads "Preparing to Ship," and it updates as your package moves.

Shipping cost and included shipments. Your plan includes a set number of shipments per month at no extra charge. Once you have used your included shipments, any additional shipment beyond that amount incurs an extra-shipment fee. The extra-shipment fee, your included count, and when it resets are shown on your plan and in your cart at checkout. Unused shipments do not carry over; each cycle starts fresh.

Return shipping. Return shipping is always free. Every rental order includes a prepaid return label (included in your box and re-downloadable anytime; if you cannot print, you can request a QR code and USPS will print the label for you at the Post Office). Return labels never count against your included shipments.

Lost or damaged in transit.If a package is lost or damaged on its way to you, we make it right. A shipment that is lost or damaged in transit is our carrier's responsibility, not yours. For a rental, you are not charged: we refund the Brick Points you spent to your balance and restore your rental slot. For a purchase, we reship the item or refund you. To start, just contact us so we can look into the carrier records and take care of it.

Wrong or incomplete address. Please keep your shipping address accurate and complete. You can update your address in your account before a label is created. After a label exists, contact us and we will help you update it. If a shipment fails to deliver or has to be re-sent because of an address error you provided, the re-ship may incur an additional shipping cost. If the carrier returns a package to us, we will email you to confirm your address so we can resend it.

Your right to a refund for shipping delays. We work hard to ship every order promptly. If we cannot ship your order within 30 days of the date you placed it, we will notify you and offer you the choice of more time or a full refund of that order. This right applies to the shipment of the order itself.

This Section explains how cancellations and refunds work for subscriptions, orders and rentals, pre-orders, and outright purchases.

Subscription cancellation. You can cancel your subscription yourself at any time from your account in the customer portal. Cancellation stops future renewals and takes effect at the end of your current paid billing period. You keep your plan access through the end of that period. We do not refund the portion of a billing period that is already in progress. Cancelling a subscription is not the same as ending a rental: if you have a set out when you cancel, you still must return it (or it converts to a purchase), and you remain responsible for any late, missing-piece, damage, or unreturned-set charges on that rental (see Sections 5 and 6).

Brick Points. Brick Points are a rentals-only credit. They are not money, never expire, and are not refundable or redeemable for cash. If you added cash to buy Brick Points and later cancel an order, that value stays as Brick Points on your account; it is not refunded to your card.

Order and rental cancellation. You can cancel an order while it is still processing (before it has been packed or shipped). Any Brick Points spent are returned to your account and your rental slot is freed. Once an order has shipped, use the return process instead of a cancellation.

Pre-orders. If you voluntarily cancel a pre-order, we refund 95% of what you paid (a small fee covers processing). If we cancel a pre-order because we cannot fulfill it, you receive a full refund of what you paid.

Lost in transit.If your order is lost on the way to you, we make it right. For a rental, we refund the Brick Points you spent and restore your rental slot. For a purchase, we reship the item or refund you. A lost shipment is our carrier's responsibility, not yours.

Buyable purchases are final sale.When you buy a for-sale set outright, that purchase is final and not returnable. This is different from a rental, which always includes free returns, and it is different from an unreturned rental that converts to a purchase after our notice sequence (described in Section 6). The "final sale" rule applies only to sets you choose to buy outright.

Shipping delays and your right to a refund. If we are unable to ship your order within 30 days, we will notify you and offer you the choice of more time or a refund (see Section 9).

How to request a refund or cancel. Manage subscription and order cancellations yourself in the customer portal. For anything else, or if you have questions, contact us at assemblers@nextbrick.build.

This Section sets out what you may and may not do when using Next Brick. By creating an account, placing an order, or otherwise using our services, you agree to follow it.

Prohibited conduct. When using Next Brick, you agree that you will not:

• Use the service for any purpose that is unlawful or that violates any applicable law or regulation.
• Engage in fraud, misrepresentation, or provide false, inaccurate, or misleading information (including a false name, address, or payment details).
• Abuse our payment or billing systems, including making unauthorized charges, filing improper chargebacks, or disputing charges you actually owe.
• Tamper with, disrupt, probe, scrape, or reverse-engineer our website, apps, or systems, or attempt to gain unauthorized access to any account, data, or network.
• Harass, threaten, defraud, or abuse our staff, other customers, or anyone else connected to the service.
• Attempt to circumvent fees, rental limits, account restrictions, or any security or anti-abuse measures.
• Create multiple, duplicate, or fake accounts, or use another person's account without permission.

Rental sets and buyable sets. Rental sets remain our property at all times. When you rent a set, you receive a temporary right to use it; you do not own it. You may not resell, sublease, rent out to others, pawn, gift, or permanently transfer a rental set, and you may not treat a rental set as your own to keep or dispose of. Rental sets must be returned in accordance with Sections 5, 6, and 8. Buyable sets you purchase are yours: once you buy a set and the purchase is complete, that set belongs to you and you are free to keep, resell, or transfer it as you wish.

Referral and promotion abuse. Referrals and promotions are meant to reward genuine activity. A referral happens when you share your personal link with a friend and that friend signs up and becomes a paying customer on their own. You may not:

• Refer yourself, or use your own referral link to claim a reward.
• Create or use fake, duplicate, or automated accounts to generate referrals or redeem promo codes.
• Farm referral or promo codes, or coordinate any scheme designed to generate Brick Points or rewards you did not legitimately earn.
• Misuse a promo code outside the terms it was offered under (for example, codes that are limited to one use per customer or to new subscribers only).

We may reverse, cancel, or withhold any Brick Points or rewards that were obtained improperly, including through self-referrals, fake accounts, or refunded payments. The specific terms that govern these programs are described on our referral and promotion pages; this Section governs abuse of them.

Enforcement. If you violate this Section, we may issue a warning, suspend or terminate your account and your access to the service, forfeit Brick Points or other rewards that were obtained improperly, and recover any amounts you owe us (including fees and the value of unreturned or damaged rental sets). We may take these steps with or without prior notice, as appropriate. Serious or illegal conduct (for example, fraud, theft, or threats) may also be reported to law enforcement, and we may cooperate with any resulting investigation.

If you have an outstanding balance, we may pause your ability to place new orders or start new rentals until it is paid. We handle collections internally and do not sell your debt to an outside collection agency. Our right to collect an amount you owe survives removal of your card, cancellation of your subscription, and closure of your account.

The Next Brick name, logo, website, software, photographs, and other content are owned by us or our licensors and are protected by intellectual-property laws. You may not copy, reproduce, or use them except as needed to use our services.

LEGO® is a trademark of the LEGO Group of companies which does not sponsor, authorize, or endorse this site. We use the LEGO® name only to describe the products we rent and sell. Next Brick is an independent company and is not affiliated with the LEGO Group.

Rental sets are provided "AS IS" and "AS AVAILABLE." Rental sets are pre-owned and may show normal wear from prior rentals. We inspect and clean sets between rentals, but we make no promise about their condition beyond what is stated here.

To the maximum extent permitted by law, Next Brick provides all rental sets, sets sold (including a set you keep through an unreturned-set conversion), and all services AS IS and disclaims all warranties, express or implied, including the implied warranties of merchantability and fitness for a particular purpose.

This AS-IS disclaimer applies to rentals (as a conspicuous, written disclaimer of the implied warranties in a rental/lease) and to any set you purchase or keep (as a sale "as is" without any written warranty). If a rental converts to a purchase under Section 5, the set remains AS IS and acquires no new warranty by reason of the conversion. Some jurisdictions do not allow the exclusion of certain implied warranties, so parts of this Section may not apply to you.

Safety.LEGO® sets may contain small parts that are a choking hazard for young children; observe the manufacturer's age grading and warnings. You are responsible for safe use and adult supervision. Nothing in this Section limits the rights described in Section 15 for personal injury.

To the maximum extent permitted by law, Next Brick will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, data, or goodwill, arising out of or related to your use of our services, even if we were advised of the possibility of such damages.

Next Brick's total liability for all claims arising out of or related to these Terms or our services will not exceed the greater of (a) the total amount you paid to Next Brick in the twelve (12) months before the event giving rise to the claim, or (b) one hundred dollars ($100).

These limits do not apply to, and nothing in these Terms limits or excludes our liability for: personal injury or death caused by our negligence; our gross negligence, willful misconduct, or fraud; or any other liability that cannot be limited or excluded under applicable law. Some jurisdictions do not allow certain limitations, so parts of this Section may not apply to you.

You agree to indemnify, defend, and hold harmless Next Brick and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and reasonable expenses (including reasonable attorneys' fees) arising out of or related to: your use of our services; your violation of these Terms; your violation of any law or third-party right; or loss of or damage to a rental set while it is in your possession, except to the extent caused by our own negligence or misconduct.

Please read this Section carefully. It affects your legal rights, including your right to go to court and to bring a class action.

Separate from your rental obligations. This Section governs only how a dispute is resolved. It does not change your obligation to return a set, pay fees, or complete an unreturned-set conversion under Sections 5 and 6, which apply regardless of any dispute.

Governing law and venue. These Terms are governed by the laws of the State of Utah, without regard to conflict-of-law rules. Subject to the arbitration agreement below, any matter not subject to arbitration will be brought exclusively in the state or federal courts located in Utah County, Utah, and you consent to their jurisdiction. Consumer-protection rights that the law of your home state gives you and that cannot be waived still apply.

Informal resolution first. Before starting an arbitration, you agree to first send us a written notice of dispute at assemblers@nextbrick.build describing the problem and the relief you want, and to give us at least 60 days to resolve it. This notice-and-negotiation step is required before either of us may start an arbitration, and the deadline to file is paused while it is underway.

Binding arbitration. Except for the carve-outs below, any dispute arising out of or relating to these Terms or our services that is not resolved informally will be resolved by binding individual arbitration administered by a recognized arbitration provider (such as the American Arbitration Association) under its consumer arbitration rules. The arbitration is governed by the Federal Arbitration Act. The arbitration will be held in Utah County, Utah, or, at your election, by telephone, video, or written submissions, or in the county where you live. The arbitrator decides all issues, except that a court decides whether the class-action waiver below is enforceable.

Class-action waiver.YOU AND NEXT BRICK AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. The arbitrator may not consolidate more than one person's claims or preside over any form of class proceeding.

Mass-arbitration protocol. If 25 or more similar arbitration demands are submitted by or with the coordination of the same or coordinated counsel, the parties agree the demands will be administered in staged batches and may be assigned to a single arbitrator per batch to promote efficiency, with deadlines tolled for unbatched demands. By submitting a demand, each claimant (and their counsel) affirms that the information in the demand is true and that the claimant intends to pursue the individual claim.

Small-claims carve-out. Either of us may bring an individual claim in small-claims court if it qualifies. Collections carve-out. Next Brick may bring an action in court (including small-claims court) to recover amounts you owe for unreturned or damaged sets and other unpaid fees, and either party may seek injunctive relief to protect intellectual-property rights. Bringing such a claim does not waive the arbitration agreement for other disputes.

30-day right to opt out. You may opt out of this arbitration agreement and class-action waiver by sending written notice to assemblers@nextbrick.build within 30 days after you first create your account, stating your name, the email on your account, and that you opt out of arbitration. Opting out does not affect any other part of these Terms.

By you: You may close your account at any time. You remain responsible for all outstanding fees and must return any rental sets in your possession (or complete the conversion in Section 5).

By us: We may suspend or terminate your account, with or without notice, for non-payment, fraud, abuse of our services, staff, or other customers, or violation of these Terms, including the Acceptable Use rules in Section 11.

Effect: On termination, your right to use our services ends. Outstanding amounts remain due. Unless prohibited by law, unused Brick Points are forfeited on termination for cause; we may, at our discretion, preserve Brick Points where you close your account in good standing. Provisions that by their nature should survive (fees owed, AS-IS disclaimer, limitation of liability, indemnification, dispute resolution) survive termination.

Entire agreement. These Terms, together with the Privacy Policy they incorporate by reference, are the entire agreement between you and Next Brick about our services.

Severability. If any provision is found unenforceable, the rest stays in effect. If the class-action waiver in Section 17 is found unenforceable as to a particular claim, that claim is severed to court; the rest of Section 17 still applies.

No waiver. Our failure to enforce a provision is not a waiver of our right to enforce it later.

Assignment. You may not assign these Terms without our consent. We may assign them in connection with a merger, acquisition, or sale of assets.

Force majeure. We are not liable for delays or failures caused by events beyond our reasonable control, such as natural disasters, carrier failures, or government actions.

Changes. We may update these Terms; material changes bump the version and may require you to accept the new version before continuing to use the affected services.

If you have questions about these Terms, contact us: